Spark Care

About Spark Care

Experts in Care Technology, Fall Detection & Safer Living

At Spark Care, we’re transforming how care is delivered through smart, people-first technology. We help care providers across the UK reduce falls, improve resident outcomes, and future-proof their services — without adding complexity or compromising dignity.

From advanced fall detection and privacy-first room monitoring to fully integrated nurse call systems and smart lighting, our solutions are designed to work with your team, not around them.

We're proud to work with care homes, retirement living schemes, home care providers, and forward-thinking commissioners to deliver safer, smarter, and more connected environments for later life.

Why We Exist

Tech That Puts People First

Spark Care was born from lived experience. Our founder, Nadia Morris, spent years in care home operations — grappling with the day-to-day pressures providers face, from safeguarding risks to rising costs. She knew technology could help, but most of what was on offer just didn’t fit the realities of care.

So, we set out to do things differently.

At Spark Care, we lead with empathy. We listen before we recommend. And we only ever work with technology that delivers real outcomes — from reducing falls and night-time checks, to boosting staff confidence and meeting CQC expectations.

Whether you're running a large care group or a small home, we’re here to make care technology feel achievable, affordable, and human.

Our Mission

To transform later life care through intelligent, human-centred technology — helping care providers deliver safer, more personalised, and more dignified support without adding friction.

 

We exist to bridge the gap between compassionate care and clever tech, making sure innovation works in the real world and always serves the people at its heart.

Innovation Isn’t Enough: We Need Brave Leadership to Transform Care

Our Values

The Spark Care Difference

People First, Always

We focus on solving real challenges in real care environments. No gimmicks, no unnecessary complexity — just smart, thoughtful solutions that make a genuine difference to safety, outcomes, and peace of mind.

People before products

Behind every decision we make is a person — a resident, a family member, a carer. We never lose sight of the human experience, and we design and deliver with empathy at every step.

Trusted Partners in Care

We believe technology should make life easier, not harder. Our solutions are designed to work with existing systems, not around them — removing complexity, not creating more of it.

Smart doesn’t mean complicated

We don’t just drop in hardware and leave. We build lasting relationships with care providers, supporting them with insight, honesty, and hands-on help from day one.

Championing a Better Future for Care

We stand for progress — not just in tech, but in values. We believe in care that is proactive, not reactive. Transparent, not transactional. And always centred on dignity, safety, and trust.

Meet the Spark Care Team

Experts in Care, Digital Solutions & Falls Prevention Technology

Nadia Morris

Founder & CEO

With over 20 years’ experience across UK care homes and technology, Nadia leads Spark Care with a rare blend of operational insight and innovation.

Mal Whitham

Founder & Sales Director

Mal brings a strong track record in delivering digital care solutions across the social care sector.

Harrison Fincher

Sales Executive

Harrison works alongside Mal to support care providers through the process of exploring and adopting the right technology for their homes.

Robyn Fincher

Marketing & Customer Success

Robyn supports both the strategic and day-to-day running of Spark Care.

Jodie Waters

Customer Success

Jodie ensures every Spark Care customer feels supported, informed, and confident. 

Miles Walkden

Care Technology Consultant

Miles brings a rich mix of frontline experience and strategic insight to the Spark Care team. 

Future of Care: The New CQC Framework & Technology Integration

Work With Us

Supporting Care Homes, Housing Schemes & Home Care Providers Across the UK

Whether you’re tackling frequent falls, planning a new build, or trying to move beyond outdated tech like pressure mats and PIR sensors — we’re here to help.

From Silver Shield to Nobi Smart Lamps and beyond, our solutions deliver:

100% room coverage with no blind spots

Instant fall detection and bed/chair exit alerts

Seamless integration with your existing nursecall or care planning platforms

Real-time insights to support better outcomes and safer care

We work with care home owners, operations directors, commissioners, and digital leads across the UK to deliver real change.

Ready to talk?
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With over 20 years’ experience across UK care homes and technology, Nadia leads Spark Care with a rare blend of operational insight and innovation. She’s walked in the shoes of care home managers — she knows the strain, the standards, the sleepless nights.

Nadia founded Spark Care to bridge the gap between compassionate care and clever tech. From advocating for fall detection innovation to leading large-scale digital transformation in care environments, she’s driven by a simple mission: to make care safer, smarter, and more human.

🗨️ “Tech should support carers, not replace them. It’s about helping real people make better decisions, faster.”

Mal brings a strong track record in delivering digital care solutions across the social care sector. With a practical, down-to-earth approach, he helps care providers choose the right technology for their setting — whether it’s fall detection, smart nursecall integration, or new-build planning.

He’s known for his straight-talking style, deep product knowledge, and ability to make even the most complex solutions feel simple.

🗨️ “I don’t believe in hard sales — I believe in honest conversations. If we can make life safer and easier for your team and your residents, we’re doing our job.”

Harrison works alongside Mal to support care providers through the process of exploring and adopting the right technology for their homes. He plays a key role in our day-to-day outreach — helping care home managers, operators, and decision-makers understand how tools like Silver Shield can reduce falls, boost CQC confidence, and give staff greater peace of mind.

Approachable, organised, and always happy to talk through the details, Harrison is often the first point of contact for providers looking to take that first step into smarter care.

🗨️ “We’re not here to sell boxes — we’re here to support teams in making safer, more confident choices.”

Robyn supports both the strategic and day-to-day running of Spark Care — working closely with Nadia as her Executive Assistant while also leading the charge on all things marketing and content.
With a BSc in Psychology from the University of Bristol and hands-on experience as a care assistant in a specialist dementia care home, Robyn brings empathy, insight, and creativity to everything she does. Whether she’s crafting campaigns, managing events, or keeping the wheels turning behind the scenes, she’s a key part of Spark Care’s voice, vision, and culture.
She also plays a hands-on role in customer engagement — ensuring that providers not only feel supported, but truly seen and understood.

“Real impact starts with real understanding — and that’s always my aim.”

Jodie ensures every Spark Care customer feels supported, informed, and confident. From onboarding to ongoing troubleshooting, she’s the reassuring voice on the end of the line who makes things happen.

Her background in client care means she’s quick to spot gaps, solve issues, and make sure nothing slips through the cracks.

🗨️ “We don’t just ‘deliver and disappear’ — we stay with you every step of the way.”

Miles brings a rich mix of frontline experience and strategic insight to the Spark Care team. Having worked with Sir Muir Gray on the Live Longer, Better programme and directly supported older people through home care, he deeply understands what ageing with dignity really means.

He also runs A Future at Home — his own initiative to help families adapt homes for safer, independent living. At Spark Care, Miles guides providers through smart, sensitive technology choices that support both care teams and the people they care for.

🗨️ “Changing how we think about ageing starts with the spaces we live in and the systems we trust to keep us safe.”

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