We can offer an array of packages from Cloud hosted telephony, cloud switches, data cabling, internet connectivity, SIP trunking, WiFi connectivity and WiFi Surveys. We provide bespoke solutions tailored to the specifications of your healthcare setting, ensuring reliable, complete coverage.
We design and implement healthcare nurse call systems (hard wired & wireless solution), deliver smart messaging from your nurse call system to mobile devices, which include vital life signs monitoring. Improve connectivity, integrate your existing nurse call with smart technology and improve staff mobility and response times.
Whether you need to add a new machine to your existing laundry or are looking to renew your entire healthcare setting laundry, Spark Care has the answer. Our compliance consultants will work to understand your laundry processes and can provide you with a full laundry audit and the latest machines to suit your laundry needs.
Measuring "Customer Experience," is one of the most cost effective methods of differentiating yourself from the competition. Our highly trained mystery shoppers will send emails and make telephone enquiries to your healthcare setting or retirement village. This will be followed up by announced or unannounced visits to the care home. We will provide you with a detailed analysis of our service which will help you understand how your staff deal with an enquiry and accompany those making the difficult decision to place their loved ones into care. This can increase your occupancy by up to 10%.
Includes fee benchmarking in your locality.
Care Quality Commission (CQC) inspections are crucial for maintaining the highest standards in healthcare service providers. Conducting regular mock inspections allows providers to identify areas for improvement, maintain compliance, and build staff confidence in handling the real inspections. The Mock Inspection Toolkit, created by our team of compliance consultants enables you to audit your organisation based on the CQC Key Lines of Enquiry (or KLOEs), helping you to be ready for a CQC inspection. Includes tips on what you can do to score an Outstanding rating.
Available for Nursing and Residential Care Homes and Domiciliary Care
Selling in the healthcare sector isn’t easy and is rarely done by a sales professional. When you receive an enquiry you want to know that your home is shown in its best light. Yet the selling job is often done by an enthusiastic healthcare professional or perhaps one of your admin team with little formal sales training.
Do you wonder how your occupancy or conversion rates might improve if you could fuse the enthusiasm and empathy of your team with simple sales techniques?
We want to help you create a team of non-sales, salespeople. Passionate staff who know what it is you do within your home, with the confidence and methods to make selling feel less complicated.
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