Privacy Policy

Last updated: 1 March 2025

At Spark Care, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and use our services.

Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Payment Details: Processed securely through third-party payment providers.
  • Website Usage Data: IP address, browser type, device information, and usage statistics.
  • Cookies & Tracking Technologies: Used to enhance user experience and gather analytics.

How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfil your orders.
  • To communicate with you regarding purchases, inquiries, or support requests.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and prevent fraud.

How We Protect Your Data

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Payment service providers for transaction processing.
  • Shipping and logistics providers to deliver your orders.
  • Legal or regulatory authorities if required by law.

Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Object to processing or withdraw consent.
  • Request data portability.

Cookies Policy

Our website uses cookies to improve functionality and analytics. You can manage cookie settings in your browser.

Contact Us

For any privacy-related inquiries, contact us at hello@spark-care.co.uk.