Terms & Conditions

Last updated: 1 March 2025

Welcome to Spark Care. These Terms & Conditions outline the rules for using our website.

Introduction

By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our site.

Use of Website

  • You must be at least 18 years old to place an order.
  • You agree to provide accurate and up-to-date information.
  • Any misuse of our website (hacking, fraud, data scraping) is strictly prohibited.

Orders & Payments

  • All orders are subject to availability and acceptance.
  • Prices include VAT where applicable.
  • Payment must be made in full at the time of purchase.

Shipping & Delivery

  • Orders are processed and dispatched within 5 working days.
  • Delivery is estimated to take up to 14 working days.
  • We are not responsible for delays caused by external couriers.

Returns & Refunds

  • Consumers have 14 days from receiving goods to cancel an order and request a refund.
  • Items must be returned unused and in original packaging.
  • Refunds will be processed within 14 days of receiving the returned item.

Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Spark Care. You may not copy, reproduce, or use our content without permission.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages.
  • We do not guarantee that our website will be error-free or uninterrupted.

Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any modifications.

Contact Us

For any questions about these Terms & Conditions, contact us at hello@spark-care.co.uk.

Thank you for choosing Spark Care.