Silver Shield
Silver Shield: Privacy-First Fall Detection
Fall detection, vital signs, and wellness insights.
All without cameras, microphones or wearables.
Quiet, contactless monitoring designed for residential care and care at home.
Designed for real care environments
Silver Shield helps care teams know what's happening in a resident's room without watching them. Using mmWave sensing rather than cameras or wearables, it picks up falls in seconds, monitors breathing and continuously, and quietly builds a picture of each resident's daily patterns.
The result is earlier intervention, calmer nights, and better evidence of safe care, all without compromising dignity.
What Silver Shield does
Silver Shield brings together fall detection, continuous vital signs monitoring, and wellness insights in one quiet, privacy-first system. It's designed to help your team respond earlier, work more confidently, and evidence safer care.
What you get from Silver Shield
Fall detection that works the way care actually works.
Built on mmWave sensing technology developed by Pontosense, Silver Shield brings together fall detection, wellness insights, and remote monitoring in one calm, connected system that supports care teams to deliver safer care.
Silver Shield provides privacy-first, full-room monitoring that helps care teams respond faster, prevent avoidable incidents, and deliver care that supports dignity at every stage.
Fall detection in seconds, not minutes.
Earlier response. Safer outcomes.
When someone falls, every second matters. Silver Shield uses mmWave radar to detect falls in seconds and send instant alerts to your team, supporting earlier response and reducing the risk of long lies.
- Detects fast falls, slow falls, slips from chairs, and partial falls
- Sends real-time alerts to mobile devices, tablets, and desktops via the Pontosense Care app
- Integrates with existing nurse call systems and care planning software
- Monitors bedrooms, bathrooms, and communal areas around the clock
Earlier response means safer care.
Silver Shield helps your team get there.
Clearer evidence. Stronger oversight.
Every incident, logged and ready for inspection.
Every detected fall is automatically logged and time-stamped, giving your team a clear, auditable record for safeguarding reviews, governance, and inspection readiness.
- Clear visibility into when, where, and how incidents happen
- Response logs showing who attended and how quickly
- Editable notes for context, follow-up, and learning
- Exportable reports for CQC, CIW, CIS inspections and safeguarding reviews
The result is clearer evidence of safe care, stronger governance, and less time piecing together what happened after the event.
Continuous vital signs monitoring.
Quietly aware. Always informed.
Silver Shield continuously monitors respiratory rate, with no wires, wearables, or intrusive devices required.
Combined with behavioural insights from Wellness Reports, it gives care teams an early warning when something might be changing, supporting earlier intervention and better resident outcomes.
Understanding daily patterns.
Quiet awareness. Earlier insight.
Silver Shield builds a quiet picture of room occupancy and movement over time, helping your team understand each resident’s daily rhythm. When patterns shift, your team sees it early, supporting more proactive, person-centred care.
AI-Powered Wellness Reports.
Helping teams move from reactive to proactive care.
Silver Shield does more than detect falls. Wellness Reports give care teams a fuller picture of each resident’s health, habits, and risk patterns, supporting earlier intervention and helping reduce avoidable hospital admissions.
- Sleep quality and overnight activity, including restlessness and disrupted routines
- Daytime mobility patterns, including reduced activity or unusual sedentary behaviour
- Bed and chair exit frequency, helping anticipate fall risk before incidents
- Breathing rate trends, helping spot subtle health changes early
The result is care that’s better informed, more personalised, and backed by clear evidence.
Privacy-First Technology.
No Cameras. No Wearables. No Compromise.
Unlike cameras and traditional monitoring tools, Silver Shield uses mmWave radar to sense rather than see.
Residents keep their dignity and independence. Care teams gain the visibility they need to deliver safer, calmer care.
Silver Shield adapts to different care environments.
Whether you’re running a residential care service or supporting people in their own homes, choose your care type to see how Silver Shield fits your team.
Stay Connected. Stay Informed.
Wherever You Are.
The Pontosense Care mobile app keeps your team connected, whether they're on the floor, in the office, or off-site. Critical alerts and updates reach the right people, on the right device, at the right time.
- Built-in privacy & GDPR compliance
- Real-time alerts for falls and health changes
- Historical activity logs for deeper insights
- Effortless multi-sensor management from any location
Key Features at a Glance
- Fall detection in seconds, with accurate, real-time alerts
- Continuous respiratory rate monitoring
- Wellness Reports that help spot health changes earlier
- Bed and chair exit alerts to help anticipate fall risk
- Multiple presence detection and accurate location awareness
- Cloud dashboards for clear reporting and inspection evidence
- Integrates with existing nurse call systems and care planning software
- Privacy-first: no cameras, no wearables, no intrusion
Moving from reactive to proactive care.
Supporting care teams with better information.
Silver Shield helps your team:
- Respond earlier with real-time alerts
- Anticipate fall risk using health and behavioural insights
- Personalise care plans based on real, day-to-day patterns
- Evidence CQC, CIW, and CIS expectations with clear, auditable records
The result is safer care, fewer avoidable incidents, and stronger evidence of good practice across the home.
Full-room coverage. No dead zones.
Silver Shield is mounted in the corner of the wall, with a sensing radius of up to 6 metres. That gives clear, full-room coverage with no blind spots.
Swift Setup, Expert Support
Our team handles the full installation and set-up, so your team stays focused on what matters most: looking after the people in your care.
Frequently Asked Questions
Legal, Ethical and Practical Use of Silver Shield
Does Silver Shield comply with the Mental Capacity Act (2005)?
Yes.
Silver Shield fully supports the principles of the Mental Capacity Act. It is a least restrictive, privacy-first solution that operates passively and does not require a person to press buttons, wear devices, or consent to visual monitoring. It enables carers to act in an individual’s best interest by providing early insight into risks like falls, restlessness, or behavioural changes, without compromising dignity or autonomy.
Is Silver Shield compliant with GDPR and data protection laws?
Yes.
Silver Shield is designed with data minimisation and privacy by default. It does not record images, video or audio. The system uses non-identifiable radar data to detect motion and status (e.g. in bed, out of bed, potential fall) and all information is securely encrypted and only accessible by authorised users.
Will I need to update care plans or DoLS assessments to include Silver Shield?
In most cases, yes – and we make this simple.
Silver Shield is considered a non-intrusive, low-restriction safety measure. We recommend it is documented in care plans and DoLS/LPS assessments as a proportional safeguard, especially for individuals who may lack capacity. We can provide templated wording, rationale, and guidance to make this quick and compliant.
How does Silver Shield align with CQC expectations?
Silver Shield supports several CQC Fundamental Standards, including:
- Regulation 9 – Person-Centred Care
- Regulation 12 – Safe Care and Treatment
- Regulation 13 – Safeguarding
- Regulation 17 – Good Governance
It enhances proactive care delivery, supports digital record keeping, and can be shown as evidence of safety innovation during inspections.
Does it record or film residents?
No.
Silver Shield does not use cameras or microphones. It uses mmWave radar technology to detect movement and occupancy passively – without watching, listening, or visually identifying the resident. The system protects privacy by design.
How does Silver Shield support falls prevention?
Silver Shield is not just a fall alert system. It is a fall detection and prevention tool. It identifies early risk patterns such as frequent bed exits, prolonged inactivity, or increased night-time movement. It also detects a range of falls in real time, including slow, seated, and unwitnessed events, helping staff intervene early and prevent future incidents.
Can Silver Shield help with safeguarding concerns?
Yes.
It can help highlight subtle changes in behaviour that may indicate distress, illness, or unmet needs – especially in people who may not be able to communicate verbally. It also ensures incidents are recorded clearly and consistently, supporting safeguarding reviews or investigations.
Is training or support provided for ethical implementation?
Yes.
Our team offers onboarding support, staff training, and help with care documentation to ensure Silver Shield is implemented in a compliant, transparent, and ethical way. This includes best-practice use in dementia care, night-time support, and governance reporting.
Want the full breakdown?
Silver Shield FLEX
A simpler way to bring Silver Shield to your whole home.
The setup fee is small. The monthly cost is predictable.
Everything is included: hardware, installation, training, project management, ongoing support, and software.
Upfront setup fee applies.
Awards
Recognised internationally for innovation in care technology.
2025 Red Dot Design Award for Breakthrough in AgeTech Innovation
2024 IoT Global Awards
2024 CES Innovation Award Honoree
2023 Digital Engineering Awards
2022 IEEE HITC Award for Excellence (Industrial Impact Award)
UK care providers choosing Silver Shield
The sensing technology behind Silver Shield is trusted in over 100,000 care environments worldwide. Spark Care is the UK partner bringing it to British care providers, with local installation, support, and ongoing service.
Specialist nursing care provider supporting complex needs across England
Family-run residential and nursing homes across the South East, caring since 1981
Housing, care and support services across Sussex
Luxury care environments across the UK
Care home group focused on dignity-led, person-centred care
Residential and nursing care provider committed to high-quality care environments